FAQ
To help you more effectively we have gathered together some of the most Frequently Asked Questions.
Prepare your visit
We're glad you’re coming! Here’s a list of our opening times, activities and everything you need to know for the best possible visit.
The Jewish Cultural Quarter has four locations: the Jewish Museum (including Jewish Museum junior), the Portuguese Synagogue, the National Holocaust Museum and Hollandsche Schouwburg.
Jewish Museum + junior
Nieuwe Amstelstraat 1
1011 PL Amsterdam
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Portuguese Synagogue
Mr Visserplein 3
1011 RD Amsterdam
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National Holocaust Museum
Plantage Middenlaan 27
1018 DB Amsterdam
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Hollandsche Schouwburg
Plantage Middenlaan 24
1018 DE Amsterdam
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The Jewish Cultural Quarter is open (almost) every day from 10am to 5pm. The Portuguese Synagogue has different opening times. Check in advance that the location you want to visit is open.
Opening times Jewish Museum + junior
Opening times Portuguese Synagogue
Opening times National Holocaust Museum
Opening times Hollandsche Schouwburg
The Jewish Cultural Quarter is easy to reach from Amsterdam's Central Station. Take metro 51, 53 or 54 to Waterlooplein station. Leave by the Nieuwe Amstelstraat exit, then it's a 2 minute walk. Or take tram 14 from Central Station to Waterlooplein. Or take tram 14 from Central Station to Artis for the National Holocaust Museum and Hollandsche Schouwburg.
There are three underground car parks near the Jewish Cultural Quarter: Markenhoven, ParkKing Waterlooplein and Stadhuis/Muziektheater.
Great, of course! We have various activities for groups. Are you bringing a school class to the Jewish Cultural Quarter? Check our school activities.
Yes, in fact Jewish Museum junior is specially designed for children (6+).
- The Jewish Museum and Portuguese Synagogue is suitable for children from the age of 10.
- For the National Holocaust Museum and Hollandsche Schouwburg we also advise a minimum age of 10. That’s when children are able to empathise, they understand the difference between then and now and realise what it means to remember and to commemorate.
View our tips for visiting with children
Yes. All our locations have audio guides in Dutch and English. Additionally, we also offer French, German, Hebrew, Spanish, Italian and Portuguese audio guides in the Jewish Museum and the Portuguese Synagogue. You can find these at the reception at each venue.
No, in the Jewish Cultural Quarter you can only pay with your debit card and major credit cards.
Tickets
Everything you need to know about tickets and prices.
A ticket to the Jewish Cultural Quarter costs € 30,00. You can visit all the Jewish Cultural Quarter locations with a single ticket.
Alternatively, you can buy a duoticket of € 20,00 which gives you access to the Jewish Museum and the Portuguese Synagogue.
We also offer a separate entrance ticket for the National Holocaust Museum for € 20,00. The Hollandsche Schouwburg has free entrance. Tickets at the ticket desk on location will have a € 2,00 surcharge.
And tickets remain valid for a week. Entry is free with a Museumkaart, as well as several other concession cards. Special rates also apply for children and students.
You can buy tickets online or at the ticket desk. In the Jewish Cultural Quarter you can only pay with your debit card and major credit cards.
Tickets at the ticket desk on location will have a € 2,00 surcharge.
Yes, you can. You can visit all our locations with a combi-ticket, including the National Holocaust Museum, without a time slot.
Show your Museumkaart at the ticket desk for a free ticket. No need to book a free ticket online. The same applies for these other concession cards:
- VriendenLoterij VIP-KAART
- Stadspas
- Vereniging Rembrandt
- AICA kaart
- I Amsterdam City Card
- Amsterdam Pass
- ICOM
- Jewish Cultural Quarter Friend
Please be aware: due to the high demand to visit the National Holocaust Museum, there is a chance that you may not be able to get a ticket at the ticket desk if the time slots are fully booked. Therefore, it is advised to purchase your free ticket online in advance!
You can buy a Museumkaart at the Jewish Museum and Portuguese Synagogue ticket desk. It will get you into most Dutch museums free and you can use the card straightaway.
Your ticket is valid for a week. With it you can visit each location, which you bought a ticket for, once within that week, all on the same day, or on different days.
If dates are no longer available, it means they are sold out.
When visiting the National Holocaust Museum, you will need to select both a date and a time slot. Next to the time slots, it will indicate how many tickets are still available. If this number is 0, then all tickets for that time slot have been sold out.
No, it is not possible to arrive earlier or later than your reserved time slot. However, you can arrive within the hour you have chosen.
For example:
You have a ticket for 2pm - 3pm and arrive at 2.15pm. No problem, you can still enter the museum.
Another example:
You have a ticket for 2pm - 3pm, but unexpectedly have the morning free and would like to visit the museum at 11am. Unfortunately, this is not possible.
As long as you arrive within the time slot you've chosen, you can take as much time as you like during our opening hours.
Yes, you can change the time slot of your ticket up to 24 hours before the scheduled booking. You can do this in "manage my bookings" at the bottom of the ticketmail.
Please note: You can only choose from available time slots.
Yes, you can cancel your ticket up to 24 hours before the scheduled booking. You can do this in "manage my bookings" at the bottom of the ticketmail.
The purchase amount will be refunded within a few working days.
No, you can only cancel a complete purchase. You can choose to cancel all your tickets and make a new purchase.
You can cancel your ticket up to 24 hours before the scheduled booking. You can do this in "manage my bookings" at the bottom of your ticketmail.
The purchase amount will be refunded within a few working days.
No, no need. If you save your ticket on your phone or tablet we'll scan it at the entrance.
If you ordered tickets online but haven’t received them by email, check whether the email has gone to your spam box. Make sure also that the payment has gone through and the money has been transferred. Still no tickets? Then get in touch with us.
Welcome to the Jewish Cultural Quarter
Four fantastic venues in the heart of Amsterdam’s old Jewish neighbourhood. Here you’ll find all the information you need.
Unfortunately, not. Please leave your coats and bags in the cloakroom area where lockers and coat hooks are provided. Small bags (A4 size or less) may be taken into the museum.
Yes. You’re welcome to take photos and film for personal use, unless otherwise indicated. And we’d love you to share your snapshots and videos with us on social media! But please don’t use flash, or a tripod or selfie stick.
Do you want to film or take photos for professional or commercial use?
Check here how you can apply for a request read our terms and conditions
At the Jewish Museum café we serve a variety of genuine Jewish foods. Our products are kosher, either dairy or parve. The museum café is open daily from 10am to 5pm. Please don’t bring food or drinks into the museum galleries.
Yes. All four locations are within walking distance. If four is bit much for one day, you can spread your visit. Your ticket is valid for a week.
Yes. Check our summary of guided tours.
At the National Holocaust Museum some exhibits show victims of atrocities, humiliated, abused or killed. This is part of the historical narrative of the museum.
We never use explicit images out of context and only where necessary to tell the whole story.
Accessible for everyone
Are you a wheelchair user or do you have a disability? We make every effort to ensure that you get the most out of your visit.
Yes. Lifts are available in every building. And each location has step-free entrances at least 80cm wide. The Jewish Museum’s wheelchair entrance is at Nieuwe Amstelstraat 3-5.
Yes. You can borrow a wheelchair at the Jewish Museum and the National Holocaust Museum. To reserve a wheelchair, email to dagcoordinatie@jck.nl
Yes, you can. The person accompanying you will receive a free ticket. Please book at least 5 working days in advance by email to service@jck.nl.
Yes. And at the Jewish Museum and Jewish Museum junior we organise tours for people with a visual impairment. At Jewish Museum junior everything is to pick up and touch. And free audio guides are available at every location.
Yes. And we offer Dutch sign language tours for visitors with impaired hearing. In addition, all our locations have texts providing extra information about the displays.
Yes. Assistance dogs are welcome. But no pets.
We recognise a assistance dog by its harness/vest or if the owner has a pass.
If you suffer from dizziness, chronic pain, dementia or any other invisible disability, please say so at the ticket desk. They’ll provide you with a Hidden Disabilities Sunflower: a badge or a lanyard. This discrete indicator lets us know that you may require extra support, assistance or time.
School visits
From infants to high school, we always welcome school visits at the Jewish Cultural Quarter.
Yes. We have tours for every age group and level. Themes range from culture and faith to Holocaust and commemoration.
Check our educational tours
No. We have programmes for everyone and match the content to your knowledge.
The Jewish Cultural Quarter connects you to history, culture and religion of the Jews of the Netherlands. We offer educational programmes about culture and religion, as well as Holocaust and commemoration.
Check our educational programmes
Yes. State the number of classes when you book and we’ll help to make sure your visit goes smoothly.
Yes. But be sure to book as a group. There’s no extra cost, and it helps us ensure your class has sufficient space.
All our educational programmes are also suitable for special needs groups. Be sure to state that you’re coming with a special needs group when you book so we can allocate more museum docents and split your group into smaller units. That allows us to give each child more attention.
To help you discuss antisemitism in class we have developed a course for teachers and museum staff called I ASK. It can help you create an open dialogue to explore your own and other people’s ideas.
We specialise in Holocaust education and teaching about difficult topics. We have developed methods for talking about anti-Semitism, discrimination and inequality.
Yes. We have various programmes for qualified and trainee teachers. Themes range from Judaism and antisemitism to discrimination and Holocaust education.
National Holocaust Museum
The National Holocaust Museum tells the story of the Nazi persecution of the Jews in the Netherlands.
We recommend that visitors should be at least 10. At that age children can empathise, they can understand the difference between then and now and they realise what it means to remember and to commemorate.
Yes. Some exhibits show Holocaust victims humiliated, abused or killed. This is part of the historical narrative of the museum.
We never use explicit images out of context and only where needed to tell the whole story.
Zo zorgen we ervoor dat je de ruimte hebt tijdens je museumbezoek. Met tijdslots spreiden we de bezoekersstroom optimaal over het museum.
Ja. We bieden losse tickets voor het Nationaal Holocaustmuseum aan. Deze kosten € 20,00 per stuk.
Portuguese Synagogue
The Portuguese Synagogue continues to be used as a place of worship. When not closed for services, it's open for everyone to visit.
Sunday to Friday, from 10am to 5pm (earlier on Fridays in the winter). The synagogue is closed for services on Shabbat (Saturday), and on Jewish holidays and memorial days. Please check that the synagogue is open before you visit.
Check opening times now
Of course. The Portuguese Synagogue is open for everyone.
At the Portuguese Synagogue men are required to wear a head covering. Wear your own hat, if you prefer. Skullcaps (kippot) are available at the entrance. Women may also wear a head covering, although this isn’t required.
To visit Ets Haim library, please join one of the guided tours.
Check when tours are available
Are you involved in research?
Check the options
Weddings are regularly held at the synagogue under the auspices of the Portuguese Jewish Community. To find out more about requirements and options please contact the community at info@esnoga.nl.
Collection & research
We manage the largest collection of Jewish heritage in the Netherlands. Everyone can make use of it. Whether you are doing scientific research, preparing a talk or want to know more about your family.
Al large part of the collection can be searched online.
In our knowledge centres in the Jewish Museum and the Hollandsche Schouwburg, you can also consult books, archive material and photos.
Nice that you are doing your talk on something to do with Judaism. We have a lot of information on this subject.
Under stories and analysis you may find all the information you need.
If you are looking for something that is not listed here, you are always welcome to visit our knowledge centre.
To find out, you can always enter your name in our database, but please note that we do not have population registers. In our research guide you will find tips on how to research a possible Jewish background.
This is tricky to research, but we are happy to help.
Check out our research guide.
In our collection, you will find several witness reports. In the research guide, we explain where to find them.
If you are a museum or other cultural institution, you can request loans from our collection. If you are a (scientific) researcher, you can request photo reproductions and scans.
You can. Our collection grows by several hundred items every year, mainly thanks to private donations.
Monumenten
Nee. Je kunt hiervoor terecht bij de stolperstein-stichting.
Stolpersteine (struikelstenen) zijn messing steentjes waarmee slachtoffers van de Holocaust herdacht worden. Op de stenen staat de naam, geboortedatum, deportatiedatum, plaats en datum van het overlijden gegraveerd. Ze worden meestal in de stoep voor de laatste zelfgekozen woning geplaatst.
Stolpersteine worden sinds 1992 door de Duitse kunstenaar Gunter Demnig gemaakt. Inmiddels liggen de stenen verspreid over heel Europa.
Iedereen kan een stolperstein aanvragen. Dat doe je bij de stolperstein-stichting van je woonplaats.
Ja. Het Joods Monument - een online monument voor de meer dan 104.000 mensen die in Nederland als Joden werden vervolgd en de Holocaust niet overleefden - is onderdeel van het Joods Cultureel Kwartier.
Jawel, maar niet aan ons. Het Holocaust Namenmonument in Amsterdam wordt beheerd door het Nederlands Auschwitz Comité.
Hiermee worden de ruim 102.000 slachtoffers van de Holocaust die geen graf hebben herdacht.
Heb je een naam niet gevonden of wil je een correctie doorgeven? Neem dan contact op met het comité.
Open Joodse Huizen
Elk jaar organiseren we rond 4 mei herdenkingsbijeenkomsten in huizen, winkels, scholen en andere locaties waar Joden hebben gewoond en gewerkt.
Open Joodse Huizen is een jaarlijks programma van intieme herdenkingsbijeenkomsten in huizen, winkels, scholen en andere locaties waar Joden hebben gewoond en gewerkt.
De huidige bewoners halen herinneringen aan deze mensen op. Dat doen ze op hun eigen manier: aan de hand van foto’s, film, dagboekfragmenten en muziek. Joods leven voor, tijdens en vlak na de oorlog in deze huizen staat centraal.
Iedereen is welkom om deze bijeenkomsten mee te maken.
Open Joodse Huizen vindt elk jaar rond 4 mei plaats.
Open Joodse Huizen vindt in verschillende locaties in heel Nederland plaats.
Iedere bijeenkomst start met het noemen van de namen van de mensen die op het adres worden herdacht. De huidige bewoner, een nazaat of specialist vertelt in 15 à 20 minuten hun levensverhaal. Soms voorzien van foto's, soms van muziek.
Vertellers zijn vrij hun eigen bijeenkomst in te richten, maar in elke bijeenkomst staan persoonlijke herinneringen centraal.
Niet alleen het oorlogsverhaal, maar ook het voor- en naoorlogse leven komt aan bod. Na afloop kun je vragen stellen.
Een bijeenkomst duurt hooguit 45 minuten, zodat je op tijd bij het volgende adres kunt zijn.
In het Nationaal Holocaustmuseum staat de Jodenvervolging in Nederland centraal. Slachtoffers van de Tweede Wereldoorlog krijgen hier een herkenbaar gezicht. Datzelfde gebeurt tijdens Open Joodse Huizen, maar dan in de woonkamer van een huis in de buurt.
Ook bezoekers die denken mijlenver weg te staan van de geschiedenis van de Holocaust worden geraakt door de nabijheid van de persoonlijke verhalen. Open Joodse Huizen legt een verbinding tussen de Tweede Wereldoorlog en het leven van vandaag.
Gaat er achter jouw huis/winkel/café een bijzonder verhaal schuil? Meld je locatie dan aan voor Open Joodse Huizen 2025. De organisatie in jouw woonplaats neemt dan contact met je op.
Doet jouw woonplaats nog niet mee aan Open Joodse Huizen, maar zou je daar graag verandering in brengen? Dan kun je samen met andere bijzondere locaties in jouw woonplaats een werkgroep opzetten. Stuur ons ook in dat geval een e-mail, we helpen je graag met het opzetten van de organisatie.
Hoe je weet of jouw woonplaats deelneemt aan Open Joodse Huizen?
- Staat je woonplaats op deze website, dan doen jullie mee. Er bestaat al een lokale organisatie die het programma coördineert.
- Staat je woonplaats niet op deze website, dan doen jullie nog niet mee. Je kunt daar verandering in brengen door zelf een werkgroep op te zetten.