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House rules

We would like your time in the Jewish Cultural Quarter to be as pleasant as possible. During your visit, we ask you to keep these rules in mind, for your own sake and for other visitors.

Cloakroom

The buildings in the Jewish Cultural Quarter have lockers and/or racks where you can leave your coats, umbrellas, and small bags or backpacks. You may keep your coat and handbag with you, but backpacks, umbrellas, and larger bags must be left in a locker or on a rack.

All facilities in the Jewish Cultural Quarter are always to be used at your own risk. The management and other employees cannot be held accountable for loss, theft, or damage.

Luggage
Unfortunately, we do not have storage space for suitcases, luggage carts or trolleys, large bags or backpacks, other travel luggage, or large objects such as folding bicycles. If your luggage is larger than A4 size (210 mm x 297 mm, the height and width of a single sheet of paper), then you may be turned away at the entrance.

Please leave your luggage in your hotel or store it at the Drop & Go in Central Station or at Luggage Storage in Spuistraat.

Employees of the Jewish Cultural Quarter have the authority to check your belongings at any time and to refuse admission to people or luggage as they see fit.

Prams, baby carriages, buggies, wheelchairs, walkers, and rollators
Prams, baby carriages, and buggies are permitted in the museum, as are wheelchairs, walkers, rollators, and other devices for elderly visitors and those with disabilities.

Accessibility

All Jewish Cultural Quarter sites are accessible to visitors with disabilities. We recommend, however, that you bring someone to accompany you during your visit. Wheelchairs are available. You can reserve one in advance with our contact form (see below) or by calling +31 (0)20 531 0310.

We offer special tours for visitors with a visual or hearing impairment.

The permanent exhibition History 1600-1900 in the Jewish Historical Museum will be closed for renovation from Monday 24 April until Sunday 23 July. During this period the permanent exhibition History 1900-present will only be accessible via staircase.

Taking photographs and filming

Visitors to the Jewish Cultural Quarter may take photographs in the buildings without flash and without a tripod or other stand, unless otherwise indicated. Photographs, videos, and film footage may be used only for personal, non-commercial purposes. Please share your photos with us on Instagram, Facebook, or Twitter:

Commercial filming/photography

For audiovisual recording of any kind, the permission of the Jewish Cultural Quarter management is required. If you would like to film or take photographs for professional or commercial purposes, please contact the Marketing & Communication department: communicatie@jck.nl.

Journalists, bloggers, and vloggers
Are you a journalist or blogger, and would you like to take photographs or film? Please contact the Marketing & Communication department: communicatie@jck.nl.

Telephone

Be considerate of other visitors by keeping your telephone use to a minimum.

Food and drink

During your museum visit, you are welcome in our museum café. Food and drink are permitted only in the café. Visitors may not take food or drink into any exhibition area, in part because of Jewish dietary laws.

No smoking

Smoking is prohibited inside the buildings in the Jewish Cultural Quarter.

Pets

Pets are not permitted inside the buildings in the Jewish Cultural Quarter, with the exception of service dogs.

Video surveillance

There is video surveillance in and around the buildings in the Jewish Cultural Quarter.

Free WiFi

There is free WiFi inside the buildings in the Jewish Cultural Quarter.

Other rules

The following rules must also be respected:

  • No touching the art objects.
  • No running or shouting.

General conditions for visitors

During your visit to the buildings in the Jewish Cultural Quarter, our general conditions (in Dutch only) will apply. View the general conditions

We would like everyone to have a pleasant visit.  Visitors who do not respect our rules may be asked by a security guard to leave the building.

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